" [Arcom] has always been "Johnny on the spot" in our dealings. [We] worked through a few documentation issues with the RC-110, as I purchased one of the first "kits" available. When I destroyed the ICR the first time around, [Arcom] mailed another one free of charge, with apologies for the documentation mix-up. In my opinion, [Arcom] runs a first class shop. I only wish other vendors were as attentive to the customer as I have found [Arcom] to be. Mike K5JMP
" I must say that I am impressed with the quality of the [RC210] case and board.....Thanks for a quality product." , Ken KM6YH
"Thanks for your prompt follow up. Great product and service!!!!" , Ken KM6YH
" A close look reveals a nice controller that is real flexible and won't break the bank. Ken is easy to deal with and seems willing to help with things that other (bigger?) manufacturers don't seem to have the time for." Kevin W3KKC
" I like it, very straight forward, very feature rich. I have a second [RC210] going into a Micor in the next month or so." Daron Wilson - Oregon Coast Repeater Group
" The RC210 works like a champ ! Great for VoIP linking as all the repeater commands are 'locked' so it's easy to setup IRLP etc without having to disable or reprogram a load of repeater commands. Ken is very receptive to questions also." Andrew KC2EUS
" I have my rc210 up and running on Micor repeater and it sounds great." Doug VE5DA
" ...I appreciate your awesome support of a superb product.. " Jeff Thomas W2JRT
"I would like to tell you that you made a very good product! It really works fine and [I] like all features! " Michel VE2MKJ